Medical
Home Improvement Guide Vol. 1: FAQs on
Patient-Centered Care
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A
growing number of
multi-stakeholder pilots and physician practices around the country is
closely examining — and testing — the potential of
the patient-centered medical home (PCMH) model to transform primary
care.
To
provide essential
background on this emerging model, the Healthcare Intelligence Network
has assembled responses to the most frequently raised questions
regarding the PCMH in a single comprehensive resource. In the Medical
Home Improvement Guide Vol. I: FAQs on Patient-Centered Care,
10 early adopters of the PCMH provide answers to more than 50 questions
on the practicalities of the PCMH, from their perspectives as health
plans, healthcare providers, case managers, physician practices and
medical directors.
In
this 38-page special
report, you'll benefit from their experience as they tackle a range of
PCMH topics in an indexed, easy-to-read Q&A format.
You'll
get answers
to questions on reimbursement and funding models, physician practice
transformation, tools and technology, engaging the population,
marketing the medical home, metrics and measurements, trends, care
coordination, the employer perspective and underserved
populations.
A
sampling of questions
covered in Medical Home Improvement Guide Vol. I: FAQs on
Patient-Centered Care include:
- Reimbursement
and Funding Models:
- Grants and funding
opportunities: what's out there?
- How can payments be
coordinated across multiple payors and health plans?
- How do you develop
transition payment strategies?
- How much is PCMH
implementation going to cost?
- Practice
Transformation:
- Should physician
practices invest in patient registries?
- Can the PCMH be
adapted to small practices?
- What is the role of
the nurse/coach in the PCMH?
- How can a practice
survive the cultural change from pilot to practice?
- Tools
and
Technology:
- Which practice
tools are essential to the medical home model?
- How does an EMR
handle confidential information on behavioral health issues?
- Engaging
the
Population:
- How does the PCMH
track and refer patients?
- How can the
patient's family be included in the medical home?
- Marketing
the
Medical Home:
- How can an
organization diffuse best practices to remote sites?
- What are the best
ways to communicate with patients?
- Metrics
and
Measurements:
- How do you measure
improvement outcomes generated by the medical home?
- How can a payor
reward a physician practice for quality improvement?
- Related
Trends:
- Retail clinics:
helping or hurting the medical home Effort?
- Can community
collaborations simplify data-gathering efforts?
- What are the PCMH
implications for medical malpractice?
- and
many more.
Among
the early adopters sharing their experiences in this
one-of-a-kind resource are:
- Dr.
James Barr,
medical director for Partners in Care;
- Dawn
Bazarko,
senior vice president of clinical innovations for UnitedHealthcare;
- Roberta
Burgess,
a nurse case manager with Community Care Plan of North Carolina with
Heritage Hospital in Tarboro, North Carolina;
- Dr.
Lonnie
Fuller, medical director for the Pennsylvania Medicaid ACCESS
Plus PCCM-DM Program;
- Anne
Hernandez,
director of operations of APS Healthcare;
- Lesley
Reeder,
R.N., B.S.N., quality improvement specialist for the Colorado
Department of Health Care Policy and Financing
- Dr.
George Rust,
senior consultant for APS Healthcare and interim director of the
National Center for Primary Care at Morehouse School of Medicine
- Elizabeth
Reardon, President, Reardon Consulting, National Council for
Community Behavioral Healthcare Integrated Care Consulting Team
- Julie
Schilz,
co-chair of the Center for Multi-stakeholder Demonstrations and IPIP
manager for the Colorado Clinical Guidelines Collaborative;
- Barbara
Walters,
M.D., senior medical director of Dartmouth-Hitchcock Medical Center.
Publication
Date: April
2009
Number of Pages: 38
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