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EMPLOYEE ASSISTANCE


  The Employee Assistance Program Management Yearbook, Second Edition

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(Regular Price $189)

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Copyright 2001


TABLE OF CONTENTS:

Chapter One
Focus on EAPs

  • Some CEAPs Continue To Earn More Cash Than Others, p.9
  • Survey Results Reveal Continued Increase in Salary, p.9
  • Type of Program Plays a Large Role in Salaries Earned, p.10
  • Salary Survey Reveals EAP Executive Directors Made the Highest Salary in 1999, p.11
  • How To Establish the Need for Your EAP, p.12
  • EAP Information System Proves Value of EAP, p.14
  • Life Insurance, Major Medical, Retirement Plans Lead List of EAP Benefits, p.17
  • EA Profession Needs Uniform Definition and Common Language for Success, p.19
  • Confidence is Key in Dealing With EAPs, p.21
  • The EAP: A Cost, or an Effective Cost-Saving Tool?, p.21
  • Overwhelming Majority of EA Professionals Work Longer Hours, p.23
  • EA Professionals' Policies Vary for Vacation and Overtime Compensation, p.24
  • Telecounseling: the New Technology Has Implications for EAPs and Counselors, p.25
  • EA Professionals Called To Action: Speak Out on Recovery, p.25
  • New Information Initiative Targets EA Professionals, p.26
  • EA Professionals Can Tap Into Online Career Center, p.27
  • EA Professionals Gain Exciting New Online Resource for Wellness Information, p.28
  • Top EA Professional Resources Offered at New Online Bookstore, p.29
  • Customize the Delivery of Your EAP Services Online, p.29
  • The Internet and the EAP: A Cost-Effective New Dimension in Service, p.30
  • The Internet and the EAP: Not Your Typical Experience, p.32
  • The Internet and the EAP: The Possibilities Are Endless, p.34
  • The Internet: A Boon for EAP Services, p.35

Chapter Two
EAP Management Techniques

  • Resource Provides Valuable Assistance to EAP Managers, p.39
  • Innovative Program To Measure "Corporate Vital Signs" Can Identify Trouble Spots for EAPs, p.39
  • What EAPs Need To Know About the ADA, p.42
  • Man Wins First Hostile-Workplace Mental Disability Claim, p.44
  • Companies May Avoid Costly Litigation With New Software, p.45
  • Consider Networking and Sub-Contracting To Keep Your EAP Successful, p.46
  • Program Helps Cut Costs of Misuse of Benefits, p.48
  • Electronic Assessment, Outcomes Management Tools Developed To Help Manage EAP Business, p.49
  • How To Increase Supervisory Referrals to Your EAP, p.49
  • How To Master Mandatory Referrals, p.52
  • How To Serve Your Clients for Maximum Results, p.54
  • Co-Workers Can Be Key Link in Referrals to EAPs, p.55
  • Coaching as an Effective Tool for EA Professionals, p.57
  • Case Studies: Coaching at Work in EAP, p.59
  • Program Helps Employees Improve Job Skills, Life, p.60
  • Keep Your Eyes Open To Identify Daytime Sleepiness, p.61
  • Traffic Crashes Impact 40 Percent of Workers Each Year, p.63
  • Sure-Fire Ways To Make the Most of a Shoe-String Budget, p.64
  • Top Tips for Communicating More Effectively, p.66
  • Saving the Survivors: Life on the Job After Outsourcing, p.67
  • Re-engineering -- Does the Lingo Get in the Way of Communication?, p.69
  • Helping Your Staff Interact With Disabled Workers, p.69
  • Team Player Attitude Crumbles Under Pressure, p.70
  • Understanding Behavior in Managing Diversity, p.71
  • Diversity Program Don'ts: Top Reasons Diversity Programs Fail, p.73
  • Creating Diverse Teams Can Backfire;What Needs To Be Understood, p.74
  • Diverse Groups Work Well Together, p.75
  • Gender Benders, p.76
  • Six Worksite Characteristics That May Be Contributing to Employee Burnout at Your Organization, p.78
  • How To Cut Stress in Your Worksite, p.79
  • How You Can Cut Stress by Eliminating "Demotivators", p.80
  • Stress Busters for Your Tense Clients, p.81
  • Depression Drains Workplace Productivity; Improved Interventions Needed, p.82
  • How a Hospice Program Can Help Your Clients Cope With Loss and Dying, p.84
  • Top 10 Ways To Avoid Feeling Overwhelmed and Win Control of Your Time, p.86
  • How You Can Boost Employee Motivation, Without Spending a Cent, p.87
  • Easy Ways To Get Organized and Increase Your Daily Productivity, p.89
  • Top Five Time Management Mistakes, p.91
  • The Need for Feedback, p.92
  • Ways To Tell If You're a Good Manager, p.94

Chapter Three
Chemical Dependency

  • Examining the Benefits of Support Groups for Substance Abusers, p.99
  • Work Environment Plays Major Role in Workplace Substance Abuse Impact, p.100
  • Experiment Doubled Drug Rehab Recovery Rate, p.100
  • Study Quantifies Illicit Drug and Substance Use in Popular Movies, Music, p.101
  • Fathers With Addiction Problems Have an Adverse Effect on Their Sons, p.103
  • Mothers' Substance Abuse Affects Style of Discipline, p.103
  • Research Shows Dependency in Women Stems From Early Socialization, p.104
  • Emergency Room and Critical Care Nurses Have Higher Incidences of Substance Use, p.105
  • Tips For Starting a Drug-Free Workplace Program, p.107
  • How To Draft an Effective Drug Testing Policy, p.108
  • Drug Testing Checklist, p.110
  • Drug Testing Positivity Rates Down 65 Percent In Past Decade, p.110
  • Workplace Drug Testing Indicates a 65 Percent Decline in Positive Results, p.111
  • Adulterant Testing Reveals Hundreds Attempting To "Cheat" on Workplace Drug Tests, p.112
  • Workplace Substance Abuse Problem May Grow, p.113
  • Drug-Free Workplace Laws Get Tighter, p.114
  • Study Will Examine Effectiveness of Workplace Drug-Testing, p.115
  • State Studies Effects of Improved Substance Abuse Insurance Coverage, p.116
  • Family Involvement Is Key To Preventing Child, Adolescent Substance Abuse, p.116
  • Bias Exists Against Recovering Alcoholics and Addicts, p.117
  • How To Intervene Safely With Drug- or Alcohol-Impaired Individuals, p.118
  • Alcohol and Drug Abuse Cited as Common Workplace Misconduct, p.119
  • Younger Drinkers More Likely To Develop Alcohol Abuse and Dependence Problems, p.120

Chapter Four
Treatment Issues

  • New Bill Aims To Improve Availability and Effectiveness of Drug Treatment, p.125
  • Study Reaffirms Effectiveness of Treatment for Drug Abuse, p.126
  • NIDA Unveils First Research-Based Guidelines for Addictions Treatment, p.127
  • Although the Need Is Still Prevalent, Drug Treatment Dwindles, p.129
  • Job Complexity, Simplicity Linked to Substance Use, p.130
  • Best Practices Guideline Issued for Naltrexone, p.131
  • Substance Abuse and Domestic Violence Treatment Must Be Linked, Panel Finds, p.132
  • Long-Term Methadone Maintenance Recommended for Heroin Addiction, p.133
  • Sexual Abuse Education Needed For All Employees, p.134
  • How To Identify Day Trading Addicts, p.135
  • Key Issues in Treating Compulsive Gamblers, p.136
  • Tactics for Working With Employees Who Stutter, p.139
  • Tips for Empowering Adults To Help Children Grieve, p.141
  • Helping Children Cope With Trauma, p.144
  • Helping Families Deal With Workplace Changes, p.145
  • National Justice Grant To Help Reduce Stress for Correctional Officers in Connecticut, p.146
  • How To Avoid Family Conflicts During the Holiday Season, p.146
  • Easy-To-Follow Tips for Handling Holiday Stress, p.148
  • WellCall Helping Hi-Tech Manage High Stress, p.148
  • Study Questions Effectiveness of Nicotine Patch, p.149
  • Nicotine in Smokeless Tobacco Hampers Hand-Eye Coordination, p.150
  • Impact of Tobacco Cessation Benefit To Be Researched, p.151
  • Smoking Cessation Program Debuts in United States, p.152
  • New Shorter, More Efficient, Mental Health Disorder Questionnaire, p.152
  • Study Confirms Readmission Risk for Utilization Review That Restricts Mental Health Treatment, p.153
  • Virtual Worlds May Hold Key to Psychological Therapy, p.154
  • Best Practices White Papers Available Online, p.155

Chapter Five
EAPs and Managed Care

  • Five Companies Combine Efforts To Audit Managed Care Vendor, p.159
  • How To Develop or Improve Your Managed Care Relationships, p.161
  • Managed Behavioral Healthcare Firm, University Unite for EAP Internship Program, p.162
  • Public-Private Partnership Targets Mental Health in Managed Care, p.163
  • Negotiation Tips for Dealing With Managed Behavioral Healthcare Vendors, p.163
  • How You Can Successfully Integrate Managed Care By Avoiding Trouble Spots , p.164
  • Managed Care Resource Assists in Tracking the Trends, p.166

Chapter Six
Work and Family Problems

  • Addressing Work/Family Needs Is Vital To Retaining Productive Work Force, p.171
  • Employers Linking Work/Life Programs to Performance, p.172
  • Office Stress, Large Family Responsibilities Put Women at Risk, p.173
  • Women Take on the Burden of Eldercare With Little Support From Employers, p.174
  • Increased Concern Over Work-Related Stress, p.176
  • Students and Recent Grads Searching for a Balance, p.178
  • Study Reveals Dynamics of Couples Juggling Work and Family, p.179
  • Couples Juggling Work and Family Reveal Stress Inducers, p.181
  • Enhanced Recruitment and Lower Turnover Achieved Through Family-Friendly Policy, p.184
  • Top 20 Characteristics That Will Make Your Wellness Program a Success, p.186

Chapter Seven
Violence in the Workplace

  • Workplace Violence on the Rise: Preventive Measures Increased, p.191
  • Workplace Violence Ranked as Greatest Security Risk, p.191
  • Workplace "Bullying" Survey Is Extending the Definition of Harassment, p.193
  • How You Can Protect Community Workers Against Workplace Violence, p.194
  • EAPs Key to Employers Confronting Domestic Violence, p.195
  • Partnership Between EAP and Security Department Benefits Domestic Violence, p.197
  • Health Insurer Launches Effort Focused on Domestic Violence's Impact on the Workplace, p.199
  • What Your Worksite Can Do To Combat Domestic Violence, p.200
  • Research Reveals Differences in Brain Structure of Violent Offenders, p.201
  • New Software Targets Workplace Violence Prevention Training, p.202
  • Helping Employees Cope With Robbery Trauma, p.203
  • Helping Children Cope With In-School Shootings, p.204

Chapter Eight
Trends Affecting EAPs

  • A Look at the Next Decade of Mental Health, p.209
  • Technopathologies: An Increasing Area of Focus for EA Professionals, p.209
  • Internet Addiction Grows, Sparks Need To Develop Internet Usage Policies, p.212
  • Workplace Gambling Statistics Revealed, p.213
  • Sexual Harassment: Two Steps Forward, Three Steps Back, p.216
  • EAPs Find Increasing Role in Worksite Wellness Programs, p.216
  • A Growing Trend: Employers Are Helping Employees Stay Healthy, p.218
  • Antidepression Management To Be Included in New Standardized Health Plan Performance Measures, p.218
  • CIGNA Expands ‘Total Retirement Services' To Meet Employee Demand, p.219
  • Federal Legislation Will End Health Insurance Discrimination, p.220
  • EAPs Vital Part of Drug-Free Workplace Legislation, p.221
  • Workplace Productivity Most Affected by Non-Alcoholics, p.223
  • Greater Accountability, EAP Performance Measurement Are Among Growing Industry Trends, p.225

Chapter Nine
Behavioral Health

  • Late-Life Mental Illness Underdiagnosed, Undertreated; EAPs Have Opportunity To Educate, p.229
  • Stigma of Mental Illness Remains, p.230
  • EAPs Have Long Way To Go To Eliminate Mental Illness Stigma, p.231
  • Tips and Signs for Identifying Depression in Children, p.233
  • Mental Health Issues Gain Attention Worldwide, p.234
  • Program Helps EAPs Reach Depressed Employees Who Don't Readily Seek Their Help, p.235
  • Depression and High Stress Are Found To Be Most Costly Health Risks for Workers, p.238
  • Better Care for Depressed Saves Money, p.239
  • Depression Treatment Leaves Something To Be Desired, p.240
  • Gender Stereotypes Regarding Depression Debunked, p.241
  • Numerous Questions and Effective Patient Focus Result in Depression Diagnosis , p.242
  • Behavioral Healthcare Intelligence Alert Available by E-Mail, p.243
  • Return-to-Work More Difficult for Employees With Behavioral Health Disabilities, p.243

Chapter Ten
EAP Market Report

Appendix I
Source, p. 255


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© 2001 Health Resources Publishing