EMPLOYEE ASSISTANCE

New 90-Minute Audio Webcast Scheduled for Thursday, March 18, 2010, 1:30-3:00 p.m. Eastern

What's Ahead for Employee Assistance Program Management

Particularly in these challenging economic times, the EA profession is in a unique position to play a key role within their organizations in a time that could be described as a 'perfect storm' of issues, challenges, and opportunities. We are especially pleased to announce our panel of presenters for this year's program. They are David Worster, President of the International Employee Assistance Professionals Association and Director of the Concord (NH) Hospital EAP; Sandra Caffo, Senior of Director LifeSolutions; and, Rensia Melles, Senior Global Clinical Consultant with Shepell.fgi. The program is sponsored by Employee Assistance Program Management Letter, sponsor of the EAP Manager Professional Discussion Group. The webcast will be 90-minutes long including a question and answer session. 

Available on CD-ROM

What’s Ahead for EAP: Emerging Trends and Today's Economic Drivers of the EAP Market

A recent survey conducted by the American Psychological Association reveals that 8 out of 10 Americans report economy-related stress. And when employees are stressed, productivity at work suffers too. In today's difficult economy, employers are turning more and more to EAPs to help mitigate potential negative effects of financial stress in the work force Join Employee Assistance Program Management Letter for a discussion about the multiple forces shaping the EA industry in this live 90-minute audio conference.

Available on CD-ROM

Integration of Psychological First Aid into Mass Disaster Response

Behavioral Health professionals are uniquely qualified with a wonderful set of skills, training, and personal characteristics that position them to effectively respond to human need during a mass disaster….. unless they rush in to “do clinical things.” This presentation will outline how critical incident response organizations and professionals can integrate the core activities of Psychological First Aid into a phase-sensitive, multi-component approach.

Practical EAP Performance Measures for Clinical and Workplace Outcomes

Today more than ever EAPs need to measure their impact and demonstrate business value.  Benchmarking with the use of standardized performance measures offers a powerful tool for demonstrating value and engaging in continuous quality improvement. This 90-minute presentation will describe practical and field-tested EAP performance metrics for clinical and workplace outcomes, provide national comparison data on these same metrics, and show how this information can be used to demonstrate value, improve program quality, and increase return-on-investment.

Available on CD-ROM

EAP Performance Metrics: Benchmarks, Best Practices and Case Studies for Proving ROI

Demonstrating value and return on investment (ROI) to senior management consistently ranks as one of the top concerns and challenges for EAPs. To educate your organization on the value of EAP, results need to be measured and outcomes need to be demonstrated. Join Employee Assistance Programs Management Letter to discover ways to prove the value of your EAP in this 90- minute audio conference and webinar.

Available on CD-ROM

What's Ahead for EAP

Employee assistance programs are becoming increasingly more common in today's worksites, and as the field grows, the responsibilities of employee assistance professionals are expanding as well. But many EAP experts have expressed deep concern over the numerous ethical and quality issues existing in the field today. Join Employee Assistance Program Management Letter for a review of the multiple forces shaping the EA industry in the 90-minute audio conference.

The Employee Assistance Professional as Executive Coach

There is much interest today on the subject of EAP and coaching, especially in management circles. In some organizations HR turns to the EA professional for executive coaching for management. Coaching may present new opportunities for EAPs to provide new services and to generate new sources of revenue. The goal of this program is to acquaint employee assistance professionals with the growing trend toward EAPs acting as executive coaches.

Successful Strategies for Employee Assistance Program Marketing and Demonstrating Value

How can employee assistance programs prove their value to management in the current atmosphere of diminishing budgets and tighter benefit dollars. EAPs are not doing an adequate job educating senior management and employees about the value of services employee assistance provides.