How the  Conference Works: "Attend" this program right in your office and enjoy significant savings -- no travel time,  hassle or hotel expenses. It's so convenient! Invite your staff members to participate.  The conference lasts 90 minutes. No special equipment is needed. All you need is a computer with speakers!

Sponsored by:

Lean / Six Sigma Approaches in Healthcare: 
How to Improve Quality and Substantially Increase Profitability

90-Minute Audio Conference on CD-ROM

	Presenters
	Donald Lighter, MD, MBA, FAAP Assoc Director Medical Affairs, Shriners Hospitals Click here for biography
	Susan McGann, RN MSA, MBA Six Sigma Master Black Belt President/ CEO, Pivotal Healthcare Solutions, LLC Click here for biography

CD-ROM: $247 Includes conference on CD-ROM and all materials.

“Six Sigma” and “Lean” are both buzzwords in healthcare today.  These highly effective improvement approaches have been successfully implemented across many industries. Today, the application of Lean and Six Sigma techniques at healthcare organizations are achieving astonishing results.

Physicians and hospitals alike are faced with the challenge of “Crossing the Quality Chasm” which was raised by the Institute of Medicine report and has been reinforced by numerous subsequent analyses. Report cards are now appearing on websites from payers, CMS and consumer organizations.

Discover how Six Sigma / Lean healthcare programs can generate the following results:

• Reduce the cost of operations
• Healthcare providers have seen millions of dollars in savings
• Increase profitability substantially
• Improve Operational Processes
• Healthcare organizations are reducing their ED wait time, improving patient flow, standardizing processes and decreasing waste
• Improve the quality of patient care 
• Increase patient, physician and internal customer satisfaction

Join The Managed Care Information Center to hear how healthcare organizations participating in Lean / Six Sigma programs can experience significantly higher incomes through increased revenues and the lowering of operating costs in “Lean / Six Sigma Approaches in Healthcare: How to Improve Quality and Substantially Increase Profitability,”  a 90-minute audio conference that took place in November 2007.

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Agenda

• The key principals to successfully implement a Lean / Six Sigma program in healthcare
• How Lean / Six Sigma techniques can improve the bottom line for  your organization 
• Integrating Six Sigma into your organization’s culture
• Results that can be expected (Cost benefits, clinical outcomes and patient safety)
• Critical success factors
• How tools may be used separately or combined with other techniques
• Challenges and realities of undertaking and sustaining Six Sigma
• Translating the strategy into action: The “Nuts and Bolts” of Lean / Six Sigma Programs
• The challenges of undertaking and sustaining Six Sigma
• How to engage your physicians in these programs
• Case Study: lessons learned and best practices at Shriners Hospitals
• Question and answer session

Hospitals/Health Systems, Health Plans, Provider Executives with titles:

CEO, CFO, COO, Chief Quality Officer, VP of Quality, VP of Compliance, Administrator, Controllers,  Chief Medical Officer, Medical Director, Medical Staff Leadership, operations executives, VP of Finance, Revenue Cycle Manager, Director of Patient Access, Director of Managed Care Contracting, PHO and IPA leadership, patient safety executives, patient care administrators

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©2007 Health Resources Publishing

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