|
Michael Ferris
Michael Ferris is a nationally recognized home health authority and
works with hospice, home care and private duty agencies to help them
leverage knowledge and capitalize on market opportunities. Managing Principal Home Care and Hospice Marketing Solutions He is the national expert in the areas of sales, marketing and customer service for home care and hospice agencies. Michael is the founder of Home Care and Hospice Marketing Solutions, the leading consulting, training and publishing company dedicated to helping home care and hospice companies grow their referrals. For more information on HCHMS’s training resources, including eSales Training, Square One Bootcamps and Field Guide to Selling Hospice Services or to sign up for a HCHMS’s Free E-newsletter, please visit: www.HCHMS.com. Among his many works, Michael publishes a monthly sales and marketing column for CARING magazine, and his articles are featured in many other trade publications. He is also a featured speaker at national and state association meetings and conferences. His home care career began in 1995 as an entrepreneur seeking to participate in the transition of Medicare home care to a prospective payment system. He built an independent freestanding agency from zero to the seventh largest in the Houston Metropolitan Area in less than five years. His agency was founded on the belief that a keen focus on quality and customer service would provide the basis for success. Prior professional experience includes investment banking and several startups. He has served on the PPS Task Force for the National Association for Home Care, chair of the Government Affairs Committee for the Texas Association for Home Care and founding board member and president for the Gulf Coast Home Care Council. Mike also founded the Kiwanis Club of the Texas Medical Center and served as its charter president. |