Thomas M. Amaral, Ph.D. President & CEO EAP Technology Systems Inc.

Dr. Tom Amaral is founder and President of EAP Technology Systems Inc., which provides technologies and services to improve the business value, quality, and return-on-investment of employee assistance programs.  He is a research psychologist who has been evaluating and researching EAPs for more than 28 years, and is a recognized expert on cost-benefit analyses, workplace outcomes, healthcare claims cost offset research, customer satisfaction surveys, and benchmarking.  He has designed and implemented these types of research and evaluation projects for many Fortune 500 corporations, governmental agencies, and other organizations.

Dr. Amaral is chief architect of the eapisoft computer software system, which enables EAPs to demonstrate value and perform benchmarking.  In addition, he conducts training seminars on a variety of advanced topics, including how to make the business case for EAPs, how to perform cost-benefit analyses, and how to implement benchmarking and quality improvement initiatives.  He has authored and presented many papers and articles on research, evaluation, cost-benefits, performance metrics, and software topics.

Throughout his career, Dr. Amaral has been active in promoting the EAP profession through his participation in the Employee Assistance Professionals Association (EAPA).  He currently sits on EAPA's Standards Committee and its Research Committee.  He also served as an editorial board member for the Journal of Employee Assistance Research and the EAPA Exchange Research Supplement, co-chaired the Association's national conference, and chaired the conference's research track on many occasions.  He is presently on the editorial board of the Journal of Workplace Behavioral Health.