Bill Bowler is Senior Vice President of Client Services, ESI Employee Assistance Group, the national service leader in employer and employee assistance programs, serving 750,000 members across the US and Canada. . Bill is in his 21st year with the company. He holds a M.A. from Bucknell University and is a graduate of the School of Industrial Relations, University of Illinois at Champaign-Urbana. He is a Certified Employee Assistance Professional (CEAP) and is a Senior Professional in Human Resources (SPHR).